Yes. We provide in-home pet sitting, meaning your pets remain comfortable in their familiar environment while we stay at your property.

Yes. We hold appropriate public liability insurance for in-home pet sitting services in NSW.

Yes, a police check was completed in March 2026. I can provide a copy of this during our Meet and Greet if you require

You will be sent an invoice with payment details through PayPal or Direct Deposit.

All pets must be up to date with flea, tick and worming treatments before the booking begins. Pets must also be free from contagious illness.

We will contact you immediately. If urgent veterinary care is needed and you are unreachable, we are authorised to seek treatment in your pet’s best interest. All veterinary costs remain the owner’s responsibility.

Yes, we can administer routine oral or topical medication provided full instructions are supplied in writing prior to the booking.

Our cancellation policy is:

• 100% refund with more than 14 days’ notice

• 50% refund with 7–14 days’ notice

• 25% refund if cancelled within 7 days of the booking

Daily walks are included where agreed and safe to do so. We tailor exercise to your dog’s normal routine.

Absolutely. We provide regular photo and message updates so you can relax knowing your pets are happy.

Yes. We care for dogs, cats, and can expand to other animals depending on care requirements. Just ask!

We service the Newcastle and Lake Macquarie region of NSW. With prior discussion, we can expand outside of this area.

Yes, I do! Read below to find out the different types of discounts I offer.

I offer discounts on bookings of 7 nights or longer.

If you refer a friend (and they note this on their New Client Form), I will offer you a discount on your next booking.

If you hold a concession card or seniors card, please indicate this in the New Client Form and we will discuss a discounted price during the meet and greet.

If you are experiencing hardship, please reach out to me and I will work with you to agree on a suitable price.